Meet Our Team
Our Commitment
ALC Hospitality Management is a Canadian hotel management company with a team of dozens of skilled professionals. We specialize in commercial strategy and execution, running efficient operations, providing financial advice, and workforce management. We help hotel owners boost profitability and streamline their processes.
We specialize in supporting franchise and independent hotels in Canada and the US.
Our Expertise
Revenue Generation
Top Line Specialists
Creating effective pricing strategies for both group and transient segments, while implementing initiatives to increase market share. Customizing marketing content to enhance reservation conversion and keep each hotel fresh in guests' minds.
Efficient Operations
Cost Savings
Our team ensures efficient operations through careful planning and execution, optimizing your resources for greater productivity. We provide strategic guidance to enhance your hotel and meet your long-term objectives by identifying inefficiencies and improving infrastructure.
Increase Profitability
Profitability Boost
Our financial advisory services aim to enhance profitability and financial efficiency. Through financial analysis and risk management, we enable you to make informed decisions and achieve sustainable growth.
Recruitment and Training
The Best Hotel Talent
Training across all departments, temporary staffing, recruitment, and developing incentive and recognition programs to attract top talent.
Our Edge
1
Strategic Partnerships
Traditional hotel management firms bundle every service and then take complete control of your asset. We believe you should remain in control. With our flexible, à la carte model, you choose exactly which specialists to engage with to deliver the highest return on your investment.
2
Tailored Solutions
We provide tailored solutions that align with your unique hotel needs, ensuring sustainable growth and long-term success.
3
Owner Centric Approach
Our owner-centric approach ensures that your business objectives are at the heart of everything we do, driving tangible results and sustainable growth.
4
Innovative Strategies
We employ innovative strategies to address your unique challenges, driving efficiency and maximizing your hotel’s potential.
Testimonials
I had the privilege of working with Steve during his time at IHG Hotels & Resorts. During that time, we convinced Steve to transition from managing a large portfolio of Canadian multi national accounts to one featuring some of the top customers in the US. Steve’s mix of on property and Global Sales experience set him up for success in working with the likes of Walmart and Amazon.
Whether the hotel’s needs were group, transient or project related, Steve was able to match the needs with the demand from those organizations he represented and do so while ensuring win/win for all parties involved.
Ryan Plemmons, IHG Hotels and Resorts
Working for Steve at the Radisson has been one the greatest experiences in my career. Steve shows a passion for the industry like no one I have ever known. His coaching and words of encouragement have made me a stronger individual both professionally and personally. Having the ability to see great potential in individuals and helping them achieve it is what makes him an incredible leader.
Cody Daoust, PropertyGuys.com
I have known Steven for several years and he is truly committed to this industry. He’s a true professional and would be an asset to any organization.
Vito N. Curalli, Hilton Hotels & Resorts
Professional, diplomatic, and engaging, Brendan is a tremendous person and very good at managing his accounts. People like him and he is easygoing with his clients. In addition, Brendan is a good listener and extremely hardworking.
Originally, as his customer (before joining IHG), I met Brendan in Atlanta, where he hosted and led a customer review panel. I watched him in the front of the room among several of his key clients—all of whom were competitors with one another. I admired the way he interacted with each client diplomatically and respectfully so that each client felt heard and recognized.
Kurt Weber | Vice President – Franchise Performance Support at IHG | Miami, FL
As a sales leader, Brendan always finds a way to get things done and forges a path forward to take direction. He is tremendously confident and figures out the most complex challenges. Whether he is closing a sale or facilitating an event, he consistently follows up which means he is popular among his customers. Where others attempted and were not successful, Brendan introduced new clients to the business in a highly mature market, including many sports partnerships. Brendan thoroughly understands the marketplace. Additionally, he has an excellent presence, is disciplined and is popular with his colleagues, staff, and leadership.
Angela Xavier | Executive Vice President | LPL Financial | San Diego
Brendan is an excellent ambassador for his organization and is highly regarded to growing the value proposition to his clients and partners. Brendan presents a strong business case to drive revenue and market share. He was instrumental behind the Sports Forum client program and, with his collaborative approach, built vital relationships and created a game-changing opportunity for the organization to impact performance. He has an expert level of understanding of his role, and his follow-up practices with clients are exceptional.
Thoughtful, analytical, and focused, his ability to envision, plan and execute on key initiatives is exemplary—while keeping a strict account of time, costs and ROI. His persuasive skills keep the momentum moving on a deal and his planning skills are well organized. I expect that Brendan will continue to grow as a leader driving strategy for an organization requiring a growth-minded leader.
Yola Marshall | Vice President Commercial, IHG | Atlanta, Georgia
Memberships & Affiliations
